E-commerce Operations Executive – Orders & Logistics
Logistics & Order Processing Job in Whitefield, Bangalore
Manage online and customer orders, payment coordination, dispatch, courier bookings and delivery tracking. This e-commerce operations role suits candidates with experience in order processing, logistics coordination or courier follow-up.
Nearby commuting areas: Hope Farm, ITPL / EPIP Zone, Kadugodi, Hoodi, Varthur, Brookefield and Nallurhalli. Candidates from nearby areas preferred.
Key Skills
- E-commerce order management
- Courier & logistics coordination
- Payment & order processing
- Dispatch & shipment tracking
- Customer communication & follow-up
Role & Responsibilities
- Receive and record customer orders from the organisation’s own website, YouTube audience, WhatsApp and walk-in customers; confirm product, quantity and delivery details.
- Coordinate customer payments, verify payment receipts and maintain accurate order and payment records.
- Process orders, prepare dispatch details and ensure orders are ready for shipment within the required timelines.
- Coordinate with packers / support staff for product packing and readiness. Physical packing is handled by support staff, not the executive’s primary responsibility.
- Coordinate with courier companies and delivery partners, arrange pickups, book shipments and manage dispatches.
- Track shipments, follow up on delayed or undelivered orders and resolve delivery issues with courier partners.
- Share order, dispatch and delivery updates with customers and maintain order, payment, courier and delivery status reports.
Candidate Requirements
- Education: Any graduate preferred.
- Experience: 1–5 years of relevant experience. Candidates from e-commerce operations, logistics, courier coordination, online order processing, dispatch or similar profiles are preferred.
- Communication / Languages: Good communication in English and Kannada. Hindi will be an added advantage.
- Coordination: Ability to coordinate with customers, packers / support staff and courier or delivery partners.
- Work approach: Organised, detail-oriented and comfortable handling multiple orders, payment checks and delivery follow-ups.
- Age preference: 22–35 years. Any gender may apply; candidates with relevant similar experience are welcome.
About Organization
Business Description
The organization works in psychology and wellness, offering personal consultations, healing programmes, holistic education and workshops, along with wellness products. Its products reach customers through its store and online audience.
Way to Apply
To Apply, send your CV on WhatsApp or Email. Mention “E-commerce Operations Executive – Orders & Logistics – Whitefield”.
Tel / WhatsApp: +91 85537 72172 / +91 91879 44830 / +91 91802 78748
Email: careers@disharecruitment.in
DISHA Recruitment Services
RT Nagar, Bangalore – 560032 | Office Staffing Firm / BPO / Healthcare
www.disharecruitment.in
Note - No fee charged from Candidates
Apply for the E-commerce Operations Executive – Orders & Logistics role
Send your updated CV to DISHA Recruitment and mention “Application for E-commerce Operations Executive – Orders & Logistics – Whitefield”.
Recruitment Support by DISHA Recruitment
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